The course in Total Quality Management (TQM) guides upon a structured approach to overall organizational management. The focus of the process is to improve the quality of an organization’s outputs including goods and services through continual improvement of internal practices. This ensures that the organization’s products, services and processes are consistent and maintain a desired level of excellence. It consists of four main components namely quality planning, quality assurance, quality control, and quality improvement. This course teaches the prospects about various quality control standards to improve business performance in totality.